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Problems with Deploy User States with Custom Deployments

Good morning all!

I'm trying to scan/deploy user states for the first time. I was able to use Custom Deployments to scan the user state successfully, but when I try to run the Deploy option, nothing seems to be populating the list.

I've double checked and it is on our Kace server... but just not available on the drop down menu.



Here's what the installation plan looks like for the Custom Deployment (There are no Pre-install Tasks):




Any advice would be greatly appreciated! Thank you!


1 Comment   [ + ] Show comment
  • the error shows you have the wrong usmt version for the OS you are deploying to - SMal.tmcc 5 years ago

Answers (3)

Answer Summary:
Posted by: Channeler 5 years ago
Red Belt
2

The Deploy User states will not work for Custom Deployments, there are no Pre-Install Tasks, so the USMT is not able to detect the target OS.

Scan States works fine, because you are just reading from the HDD\SSD and writing into the server, not the other way around. Notice Scan States Offline is a PRE Install task.

You might want  to comment and vote here:
https://kace.uservoice.com/forums/82699-sma-k1000/suggestions/36788737-need-the-ability-to-deploy-previously-captured-use

Also this post has some post install tasks for Custom Deployments:
https://www.itninja.com/blog/view/custom-deployments

Run tasks in an operating system, You will need to download and customize those to be able to achieve this, with a script that targets the location of loadstate.exe in your Hard Drive, and point to the desired profile stored in the Samba Share PEINST folder, or Y:\user_states\id#.

Where ID# is the desired profile ID on the server. See:
https://imgur.com/a/LPprwH2


I could be wrong... but let's see what others say, but I would recommend voting in User-Voice, that site is monitored by KACE's R&D team.


Comments:
  • Ahhh, ok. That makes sense. Thanks for the answer! - cbargas 5 years ago
Posted by: cserrins 5 years ago
Red Belt
2

This is a known defect that we have recorded.  An official fix in a release won't be soon, but as soon as we track down the issue I will report back here to update and let you know if there is something you can change.  In the meantime Channeler 's answer is a great path to follow and definitely vote on UserVoice!!

Posted by: SMal.tmcc 5 years ago
Red Belt
1

With custom installs you need to find all the apps and run them manually.  With deployments there is a task that runs to find the OS for the Deploy User states tasks , you need to figure out what that task(s) is/are and add it/them to your custom deployment. This is possible, you just need to do the detective work to figure out what you need. Kace allows but does not support Custom Deployments due to the fact they do not follow the routine tasks that support expects.  I worked Corey to get this type of deployment, but remember this is an advanced process and can take a lot of backend work to resolve.

I converted my imaging to custom deployments and I had to harvest half a dozen tasks that kace normally runs in the background and call them.

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