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Uninstall Symantec AntiVirus - suppress quarantine dialog

Can anyone point out how to hide the quarantine dialog when you uninstall SAV10.0 with the REMOVE=ALL? I am using this:

REG ADD HKLM\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v LockUnloadServices /d 0 /t REG_DWORD /f
REG ADD HKLM\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v UseVPUninstallPassword /d 0 /t REG_DWORD /f

msiexec.exe /x {5A633ED0-E5D7-4D65-AB8D-53ED43510284} REMOVE=ALL /qb-

However the dialog asking if I wanted to delete the items in quarantine still shows up and delays the automation. Has anyone fixed this or do I need to delete the folders manually before the uninstall? Thanks!

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Answers (3)

Posted by: gmorgan618 17 years ago
Blue Belt
0
Looks like the Quanartine Action is set to run under these conditions...
REMOVE = "ALL" AND UILevel >= 3
So if the product is completely being removed AND QB, QR or Full UI is used ... that means using QN would not display the msg...

msiexec.exe /x {5A633ED0-E5D7-4D65-AB8D-53ED43510284} /qn
REMOVE=ALL is the default value

or you can edit the install of the MSI and change this to REMOVE = "ALL" AND UILevel > 3 --> Notice the = is gone... so only QR and Full will display the message now...

I normally use REMOVE~="ALL" - the ~ makes it case insensitive just in case...

Hope this helps..
-Grant
Posted by: schieb 17 years ago
Purple Belt
0
Wow it was that easy I guess. We have changed it to qn now and continue testing the results. Thank you very much for the solution in such a timely response.
Posted by: gmorgan618 17 years ago
Blue Belt
0
no problem...
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so that the conversation will remain readable.
 
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