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Visio 2003 Pro / User Profiles Issue

[font="trebuchet ms"]We’ve got a problem with Visio 2003 Pro.
[font="trebuchet ms"]In the past there was a mistake, we have given our users Visio 2003 Pro.
[font="trebuchet ms"]But…that’s not in our contract with Microsoft. We’ve got only Visio 2003 Standard.
[font="trebuchet ms"]
[font="trebuchet ms"]So we have to remove Visio 2003 + Visio 2003 MLUI from out machine’s
[font="trebuchet ms"]So far so good, but…
[font="trebuchet ms"]The “old” Visio installation is a user installation (ALLUSERS=2) which give us the following problem:
[font="trebuchet ms"]
[font="trebuchet ms"]When Visio 2003 user logs on to a PC without Visio 2003 en tries to do the spelling check in Outlook there is an error stating:
[font="trebuchet ms"]
[font="trebuchet ms"]“Microsoft Office can’t check the spelling or grammar in this document. This Feature is not currently installed. Would you like to install it now?”
[font="trebuchet ms"]
[font="trebuchet ms"]When the users clicks “Yes” the next message box appears:
[font="trebuchet ms"]
[font="trebuchet ms"]“In order to install User Interface Pack, you must either be an administrator or have blab la blab bla”
[font="trebuchet ms"]
[font="trebuchet ms"]So okay, found some regkeys to remove in de current user:
[font="trebuchet ms"]
[font="trebuchet ms"]HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\3140E50900063D11C8EF10054038389C
[font="trebuchet ms"]HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\3140E50900063D11C8EF10054038389C
[font="trebuchet ms"]
[font="trebuchet ms"]And it solves part of the problem, now the user gets this message:
[font="trebuchet ms"]
[font="trebuchet ms"]“Microsoft Office Outlook can’t check the spelling or grammar in this document. Microsoft Office Outlook cannot install the necessary files due to Windows Installer error 1605. This action is only valid for products currently installed.”
[font="trebuchet ms"]
[font="trebuchet ms"]Off course I can solve the problem by giving the user a new user profile. But this is time consuming for 80 users…
[font="trebuchet ms"] [font="trebuchet ms"]Any tips or ideas how I can proper troubleshoot this issue?
Asked 13 years ago 2849 views
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Answers (2)

Posted by: anonymous_9363 13 years ago
Red Belt
0
Look into MSIZap. I believe later versions remove all such installation data, including Group Policy junk.
Posted by: subsense 13 years ago
Purple Belt
0
Great tip! btw, when I do a force elevated uninstall there are no profile issues!
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