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What does ERROR: Failed to open connection - NT_STATUS_IO_TIMEOUT mean when trying to use USMT on K2000?

I keep getting this error, ERROR: Failed to open connection - NT_STATUS_IO_TIMEOUT, when trying to run a user state scan and migrate user data.  Does anyone know what this means or where I can go to find information on this issue?  I uploaded USMT 5.0 fine, but I can't migrate a user state from any PC.

thanks,

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Answers (2)

Posted by: SMal.tmcc 10 years ago
Red Belt
0
try disabling the firewall on the target machine

Comments:
  • http://www.itninja.com/question/k2000-usmt-and-windows-firewall - SMal.tmcc 10 years ago
  • It is disabled. that was the first thing I checked. - mjreccoppa 10 years ago
    • try using the local admin account in your scan setup - SMal.tmcc 10 years ago
Posted by: EdT 10 years ago
Red Belt
0
The USER state migration tool needs access to user profiles. This is not possible from the system account, and certainly won't work if you have roaming profiles stored on a server rather than locally. Even using a local admin account will not work for roaming profiles.

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