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When the software/application stucks at 0% what we can do?

When the software/application stucks at 0% what we can do?

As I'm new to SCCM 2012, 
i know only two basic steps
    1.checking whether it is in boundary.
    2.whether content is available in DP.
    3. checking AppEnforce.log

In my case now i cannot find the application in CCMcache.

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Answers (3)

Posted by: Maidens 7 years ago
Third Degree Blue Belt
0

Is the application being discovered within the AppDiscovery.log?

The ccmcache will not be populated until the application is discovered.

The AppEnforce.log displays enforced applications who's detection method's been successfully.

If nothing is showing in your AppDiscovery.log, review your SCCM application including detection method, requirements, dependancies and deployment settings.

Posted by: Vid 7 years ago
White Belt
0
i could not find application name in AppEnforce.log as i know it tell in which path the application going to install

Posted by: Maidens 7 years ago
Third Degree Blue Belt
0

So the Boundary/Boundary Groups Ok, applications content has been 100% distributed to distribution point, verified via SCCM console monitoring, distribution status, content status.

How about -

 - SCCM Application size is within the limits of your clients ccmcache allocated disk space? (If not software will not download & ccmcache will never be populated on client devices).
 - SCCM Server logs, review, anything causing concern?
 - Determine is this isolated to the SCCM Application your trying to deploy? Create another simple application, distribute, deploy and test? Successful?
 - Have you to deployed this to more than one client to rule out potential issues with corrupt SCCM client/WMI?

You might find this article helpful for troubleshooting log files -

https://deploymentparts.wordpress.com/2015/08/14/how-to-track-an-installation-through-client-log-files/

 
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