/build/static/layout/Breadcrumb_cap_w.png

Windows Installer repair issue for per-user folders/files

Good day,

I know this has already been discussed to some extent on these forums, but no working solution except manually implementing .vbs scripts has been mentioned, still looking for any alternative way to ensure that repair works, see below description.

Description:

Windows Installer does not repair files in per-user directories, such as [AppDataFolder], when initial installation is performed using system account (for example - distributing the package through SCCM or using psexec) and repairing under a user with administrative privileges (limited user repair works fine).

Example.

.msi installation installs a custom .xml configuration file to "[AppDataFolder]". We're installing .msi by using psexec /s. log output:

MSI (s) (D8:F0) [15:19:01:214]: Executing op: FileCopy(SourceName=SETTIN~2.CON|customXML,SourceCabKey=customXML,DestName=customXML,Attributes=16384,FileSize=2633,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-1992414570,HashPart2=1238809189,HashPart3=-80616146,HashPart4=146746036,,)

MSI (s) (D8:F0) [15:19:01:214]: File: c:\WINDOWS\system32\config\systemprofile\Application Data\customXML;
To be installed; Won't patch;
No existing file

MSI (s) (D8:F0) [15:19:01:214]: Source for file 'customXML' is compressed

MSI (s) (D8:F0) [15:19:01:230]: Note: 1: 2318 2: c:\WINDOWS\system32\config\systemprofile\Application Data\customXML




When a user with administrative credentials accesses the advertised shortcut repair is run on the component that has the .xml configuration file, event viewer has an entry about this.

The verbose repair log file shows the following entry:

MSI (s) (D8:E4) [15:22:27:667]: Executing op: FileCopy(SourceName=SETTIN~2.CON|customXML,SourceCabKey=customXML,DestName=customXML,Attributes=16384,FileSize=2633,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=16908288,HashOptions=0,HashPart1=-1992414570,HashPart2=1238809189,HashPart3=-80616146,HashPart4=146746036,,)

MSI (s) (D8:E4) [15:22:27:667]: File: c:\WINDOWS\system32\config\systemprofile\Application Data\customXML;
Won't Overwrite; Won't patch;
Existing file is unversioned and unmodified - hash matches source file




Limited user repair log reads:

MSI (s) (78:8C) [15:26:27:406]: Executing op: FileCopy(SourceName=SETTIN~2.CON|customXML,SourceCabKey=customXML,DestName=customXML,Attributes=16384,FileSize=2633,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=16908288,HashOptions=0,HashPart1=-1992414570,HashPart2=1238809189,HashPart3=-80616146,HashPart4=146746036,,)



MSI (s) (78:8C) [15:26:27:406]: File: c:\Documents and Settings\test\Application Data\customXML;
To be installed; Won't patch;
No existing file




Your suggestions will be very much appreciated.

0 Comments   [ + ] Show comments

Answers (8)

Posted by: anonymous_9363 13 years ago
Red Belt
0
- You should edit the log extracts so that they're enclosed in CODE tags: it makes the post easier to read.

- I'd guess that you have the file being installed to the System user's profile: vanilla users won't have access to that, hence the failure. That's not how self-repair works. Rather than repeat it here, Google for John McFadyen's blog on self-repair: that explains everything.
Posted by: GrGrGr 13 years ago
Orange Belt
0
ORIGINAL: VBScab

- You should edit the log extracts so that they're enclosed in CODE tags: it makes the post easier to read.

- I'd guess that you have the file being installed to the System user's profile: vanilla users won't have access to that, hence the failure. That's not how self-repair works. Rather than repeat it here, Google for John McFadyen's blog on self-repair: that explains everything.



1) Ok. ;)

2) File is installed in per-user folder, but when repair is run as admin after the initial install being run as SYSTEM - the files are repaired in system profile folders, not the admin user. I've googled the blog - it is really useful, thank you. But the issue is still not solved for me, would appreciate more suggestions. ;)
Posted by: pjgeutjens 13 years ago
Red Belt
0
Did you remember to give the components that contain per-user files keypaths that are HKCU registry keys?
Posted by: AngelD 13 years ago
Red Belt
0
Doesn't look that way!

Installed file
c:\WINDOWS\system32\config\systemprofile\Application Data\customXML
Repaired file
c:\Documents and Settings\test\Application Data\customXML
Posted by: zzpack 13 years ago
Orange Senior Belt
0
I´m too having problems with this, on iTunes. The error Note: 1: 2318 is in the log file, for the user part.
But the repair behaves different in a way i don´t comprehend.

I have put "iTunesprefs.xml" (with a HKCU dummy key set as key path in that particular component)
into a .mst and it works fine, installing as administrator. When I log on as a new user, the repair starts.
For a brief moment I can see that the installer copies the file "iTunesprefs.xml" (with the older date)
to the correct destination. But then it is immediately overwritten with a fresh "iTunesprefs.xml" as
iTunes starts.

Any tips how to tackle this problem?
Posted by: itolutions 13 years ago
Purple Belt
0
if you want to overwrite any non-PE file. You should at least set "version" field in File table + set overwrite flag for file (see MSDN).
Posted by: Matias M Andersen 13 years ago
Senior Yellow Belt
0
I log on as a new user, the repair starts.
For a brief moment I can see that the installer copies the file "iTunesprefs.xml" (with the older date)
to the correct destination. But then it is immediately overwritten with a fresh "iTunesprefs.xml" as
iTunes starts.


Sounds like iTunes is detecting an issue in the XML file and decides to create a new one. Procmon might be helpful to dig out the problem.
My own experience with iTunes is that modifying only "Properties" and "Adminflags" will save you hours and hours of headache, it almost seams like apple don't "trust" Windows (-Installer) to get the job done ;).

/Matias
Posted by: zzpack 13 years ago
Orange Senior Belt
0
ORIGINAL: itolutions

... + set overwrite flag for file (see MSDN).


I want the file in my .mst not to be overwritten by the installation. So I don´t get your point here...?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ