1
ANSWERS
How Do I Create a Custom Ticket Rule that Calculates how Long A Ticket Has Been 'Opened', Taking into Account Business Hours?
0
ANSWERS
1
ANSWERS
KACE SMA - Updating Asset Status to Active using Custom Ticket Rule
KACE Product Support
Systems Management
Miscellaneous
Custom Ticket Rules
KACE SQL
K1000 Device Asset
By:
FrankCastle42
8 months ago 0 views
Hobbsy answered 8 months ago
1
ANSWERS
How to pull info from "History" tab in ticket to a report
0
ANSWERS
2
ANSWERS
Create a rule for send an email to specific KACE administrator when a new ticket arrive to specific Queue
KACE Product Support
K1000 Service Desk
K1000 Ticket Rules
Kace Ticket rule
KACE K1000 Service Desk
K1000 SQL
Custom Ticket Rules
KACE SQL
By:
floresc
2 years ago 0 views
JordanNolan answered 2 years ago
2
ANSWERS
Kace Patch Compliance Report by OS Version
2
ANSWERS
Issue with SQL Code -- Please help
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
sql query editor
By:
jct134
2 years ago 0 views
jct134 commented 2 years ago
1
ANSWERS
SQL - need to change status of a particular sibling ticket when another sibling is closed.. but not change that status if the sibling is already closed.
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
sql query editor
By:
jct134
2 years ago 0 views
jct134 answered 2 years ago
1
ANSWERED
Custom ticket rule to get substring of HD_TICKET.TITLE
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
sql query editor
By:
jct134
2 years ago 0 views
jct134 commented 2 years ago
2
ANSWERS
Does anyone know how to export database & import into a SQL program like DBeaver for running some testing SQL
KACE Product Support
Miscellaneous
K1000 SQL
KACE SQL
SQL
sql query tool
sql query editor
database tools
sql query builder
mysql database tools
By:
jct134
2 years ago 0 views
gvega answered 1 year ago
1
ANSWERED
My Update SQL has an issue...
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
K1000 Custom Email Rules
Custom Ticket Rule
By:
jct134
2 years ago 0 views
IgorAngelini commented 2 years ago
2
ANSWERED
When ticket is closed, pull the comment from the parent ticket into variable to use in sending e-mail
KACE Product Support
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
K1000 Custom Email Rules
Custom Ticket Rule
By:
jct134
2 years ago 0 views
IgorAngelini commented 2 years ago
1
ANSWERS
Number of tickets by category report
KACE Product Support
K1000 Reporting
kace reporting
K1000 SQL
KACE SQL
Report
KACE Reports
SQL
Reporting
By:
sabroo
2 years ago 0 views
IgorAngelini answered 2 years ago
3
ANSWERS
Email Notification for Low Disk Space (server)
2
ANSWERED
Help with SQL code
KACE Product Support
Scripting
Miscellaneous
K1000 Ticket Rules
Kace Ticket rule
KACE K1000 Service Desk
K1000 SQL
Custom Ticket Rules
KACE SQL
Ticket Rule
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
K1000 custom ticket rule
Kace Ticket Rules
Kace 1000 Ticket Rule
By:
jct134
2 years ago 0 views
jct134 answered 2 years ago
1
ANSWERS
Archive user through EXIT custom ticket rule
KACE Product Support
Scripting
Systems Management
Miscellaneous
K1000 Ticket Rules
K1000 Custom Inventory Rules
K1000 SQL
KACE SQL
SQL
sql query tool
By:
jct134
2 years ago 0 views
jct134 answered 2 years ago
2
ANSWERS
Automatic archival of users based on LDAP/AD disabled status
Kace K1000 Management Appliance
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
KACE SQL
LDAP
SQL
mySQL Query
Active Directory (AD)
MySQL
K1000 Users
Archive
By:
BNewland
2 years ago 0 views
BNewland answered 2 years ago
1
ANSWERED
SQL that if ticket A is set to certain status, the sibling ticket has status set to NEW & moved to another Queue
KACE Product Support
Systems Management
Miscellaneous
K1000 Ticket Rules
K1000 SQL
Custom Ticket Rules
KACE SQL
Ticket Rule
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
K1000 custom ticket rule
Kace Ticket Rules
By:
jct134
2 years ago 0 views
jct134 answered 2 years ago
2
ANSWERED
Issue trying to use ticket custom field data in email output from custom ticket rule
KACE Product Support
Scripting
Miscellaneous
K1000 SQL
Custom Ticket Rules
KACE SQL
SQL
K1000 Custom Ticket Rules
Custom Ticket Rule
K1000 custom ticket rule
sql query tool
Custom Ticket Field
By:
jct134
2 years ago 0 views
jct134 answered 2 years ago
1
ANSWERS
Kace report to list versions of one software on all machines that have a different software installed.
2
ANSWERED
Service Desk Rule to run only once
2
ANSWERED
Need Patch SQL script to show the device patching status and percent report
Kace K1000 Management Appliance
KACE Product Support
Scripting
Systems Management
Security
K1000 SQL
KACE SQL
Patching report
By:
Nykko
3 years ago 0 views
Nykko answered 3 years ago
3
ANSWERS
Help with Custom SQL for ticket rule
1
ANSWERS
Having problems with SQL code not selecting correctly on ticket rules
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