Adding additional Columns to list view in service desk
Is there a way to add additional sortable columns to the list view in the KACE Service Desk?
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Answers (2)
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Posted by:
jknox
11 years ago
Service Desk>Configuration>Queues>your queue>Customize Fields and Layout>Ticket List Layout
Click the green plus mark symbol to add new columns.
Comments:
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Jnox - thanks a lot for your help. So I guess this is global and there is not a personal view preferences for this feature. - jschu67 11 years ago
Posted by:
nshah
11 years ago
You also might want to check out the kace uservoice forums to see what they are planning to do and submit your own request. I think the link below is what you are looking for.
Comments:
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Thanks very much for the user voice link - this is just what I was looking for! - jschu67 11 years ago
