Systems Management

Hello, I have four servers that were cloned in VMware, then sysprepped. Two or three servers aren't checking into KACE and when the agent is reinstalled, the GUIDs are being mixed up and replacing those of the other servers.

Ex: Server A isn't checking into KACE, so the agent is reinstalled, but the GUID then replaces that of Server C in SMA.

Agents have been removed from devices and deleted from KACE, but I have not tried to delete from SMA and uninstall from the servers simultaneously. I've confirmed services are running on them and there aren't dropped firewall packets.

Below are examples of errors in the log, I'm just not sure which one to pursue or is causing the issue.

StartSvcByName: OpenService (ERROR): 78116036

StartSvc: StartService (ERROR): 1056

KUsrInit No marker files found.  Running real UserInit.

 KUsrInit StartUserInit

KLaunchClientImpl::Launch()    GetIdOfActiveUser failed - SeesionID = -1

KLaunchClientImpl::Wait    WaitForSingleObject failed:  status 0, ExitCode ff

[KInventory:CInventoryData::AddIt] KInventory   Error: InventoryData AddItem : Could not find map in 'InstalledSoftware64' for 'DisplayName,DisplayVersion,Publisher'

KLaunchClientImpl::Launch()    GetIdOfActiveUser failed - SeesionID = -1

KInventory PowerShell Script: script -file "C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\4\ddpe_windows_inventory.ps1" failed with exit code 0 and error msg:

[KInventory:CWmi::Init           ] KInventory   Could not connect. Error code = 0x8004100e

[KInventory:CInventoryData::AddIt] KInventory   Error: InventoryData AddItem : Could not find map in 'InstalledSoftware64' for 'DisplayName,DisplayVersion,Publisher'