Computer names are differently reported in Asset and Inventory module
We are having problems after changing the names of computers, Now asset module is showing different name (old) and inventory module is showing new name, I dont know how to solve this problem. One quick solution in my mind is to delete all the Asset data but it will also delete History informaiton as well. Any help will be highly appriciated.
Regards,
Regards,
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Posted by:
GillySpy
13 years ago
If you change the names of a computer the asset name will not change. You could delete the asset record but then any asset data and history is gone.
There are two solutions but first:
How do you map your assets to computers? by name? BIOS S/N ? Other?
There are two solutions but first:
How do you map your assets to computers? by name? BIOS S/N ? Other?
Posted by:
GillySpy
13 years ago
steps i would take if you don't care about asset history but just the data
1. run a report against computer assets getting both the asset name and the PC's actual name -- only report the ones that are different
2. delete all computer assets that mismatch
3. allow machines to checkin and created new computer assets
4. import your report from step 1 using the pc name as the key and ignoring the legacy asset name
1. run a report against computer assets getting both the asset name and the PC's actual name -- only report the ones that are different
2. delete all computer assets that mismatch
3. allow machines to checkin and created new computer assets
4. import your report from step 1 using the pc name as the key and ignoring the legacy asset name
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