Devices in inventory are stuck at "Archive Pending"
I have devices in inventory that are stuck at "Archive Pending" status for over 3 days, very many for over 60 days.
Is there a way to resolve this, when they become stuck on this step?
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Posted by:
sven.hain
4 months ago
Good morning, what is your archive threshold currently? You can set it in "Settings/Control Panel/General Settings" and if you scroll down a bit you see the setting "Asset Archive Pending Threshold". If it is set to 0, set it to a value like 3 days or what you feel is the best to archive them finally. If it is set to a value other than 0, probably a support ticket might be the best so that support can check if something goes wrong with the archiving task in the background.
