KACE Product Support

hey Cordlez,

Are you able to see the disk if you go to recovery -> command prompt?

Anyway we could get a screen shot?

Hi DChristian

Thanks for taking the time to assist me.

I load up the kbe and run diskpart and this is what i get
http://i.imgur.com/EBm2A.jpg

Then i kick off the scripted install, it runs the preinstalls tasks Upload inventory, create single partition, format c:, install mbr.
http://i.imgur.com/fIMa5.jpg
http://i.imgur.com/Y7OMU.jpg

It then spits up this message when it kicks off the windows install
http://i.imgur.com/hYR2N.jpg

I then run a diskpart and im left with this
http://i.imgur.com/hi0jy.jpg

I have also tried adding sata drivers to the kbe and rebuilding the kbe and no luck same result.

I don't think this is a driver issue, since were able to see the partition for the format and disk-part.

Can you try creating a new scripted install without an answer file?> (create the scripted install -> choose server unattended)

See if that works.

Hi DChristian thanks for the response.

I tried the above and this is the result
http://i.imgur.com/TlUYY.jpg

This is wierd, why does the kbe see the hdd but no the windows install?

Ok i have an update.
After we updated the K2000 to Version 3.3 we enabled the driver feed.
We downloaded two driver packs for the optiplex 980, Windows 7 X86 and X64

After we uninstalled these two driver packs we have success.
http://i.imgur.com/m5BLV.jpg

As you can see when we run the guided script install we can see the harddrive now.
http://i.imgur.com/lVm3o.jpg

To further update, kace linked me to a driver feed update that has fixed the issue.

I too am getting this issue. I am trying to run a scripted install of Windows 7 x86 with SP1 embedded onto a Latitude E5520 laptop. When I push the OS down, I get the same error as in the images above.

Strangely, if I push down a scripted install that uses Windows 7 (with no service pack embedded), it works fine.

Any ideas?

Cheers. Dave