/build/static/layout/Breadcrumb_cap_w.png

Email alert for new software installed

Dear,

Is there any way to trigger an email alert when new software (treat 3, uncategorized) is installed? You can add them to a label, but the only way i see is to make email alerts for computers.

My thought was like this:
- I create a label that filters on treath level.
- If treath level is 3 then add to label "uncategorized software"
- When any software has the label "uncategorized software" send mail.

Is this possible or if it isn't, will this be a function in the future?

Thnx in advance

0 Comments   [ + ] Show comments

Answers (5)

Posted by: dtuttle 14 years ago
Purple Belt
0
Do you have the helpdesK?
Posted by: wesjuhdabomb 14 years ago
Orange Belt
0
No we don't have the helpdesk.

Greetz
Posted by: GillySpy 14 years ago
7th Degree Black Belt
0
Do you really care about the moment it is installed? or do you care about all software that meets the criteria of threat 3 & uncategorized?

If you care about the moment (or close to it) that it's installed then you will need the asset module to write a query against asset history. (http://www.kace.com/support/customer/faq/index.php?action=artikel&cat=9&id=654&artlang=en)

If you only care about all installed software that is in this state then we don't need to worry about asset history and a computer alert is what you want, since you want it to be evaluated against computer inventory after all.

Do you really want a real-time alert? To take immediate action? Or just a scheduled report? You could use reporting to do this.
Posted by: licht 14 years ago
Senior Yellow Belt
0
You can make schedule report for that, and query "asset change history" only for software change.
Posted by: wesjuhdabomb 14 years ago
Orange Belt
0
I am using the script now provided by Gillyspy. Works like a charm! Altough i had to change some things to get it working in my situation.

Here is my script in working condition:

select TIME, ASSET.NAME as MACHINE_NAME, DESCRIPTION
from ASSET_HISTORY, ASSET, MACHINE
WHERE DESCRIPTION LIKE '%Found Software%' AND ASSET_HISTORY.TIME > DATE_SUB(NOW(),INTERVAL 1 DAY)
and ASSET_ID=ASSET.ID AND ASSET.NAME=MACHINE.NAME and MACHINE.USER_DOMAIN != 'SERVICENET'
and description not like '%TEAMVIEWER%'

Basically i added that it should exclude our own domain and that it should exclude installations of teamviewer since that is supported by us.


Thanks for the quick response!

Greetz
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ