Failing to create a Custom KBE (Kace SDA)
i just upgraded from 6 to 7 in the SDA, but i have problems creating KBEs with the new media manager (the one that is merged with the KBE manipulator), the process stops in the "uploading drivers" step, after the powershell step, no error just stops.
from the VM im using i have access to the samba share
i dont have AV or firewall in the VM
if i use the older version of Media Manager i still can create KBEs but i cant create Kustom KBE
Answers (3)
Check the media manager logs in your temp directory. See if you see a command configure error in it when it stops. There is a bug that has been reported that if you command configure installed it will error looking for the hapi directory and fail like you described.
Comments:
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this is the error log
[14-10-2019 15:27:35]: Exception creating KBE: System.UnauthorizedAccessException: Acceso denegado a la ruta de acceso 'C:\Users\KBE\AppData\Local\Temp\wcpdc35h.dhq\mount\windows\system32\winpe.jpg'.
en System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
en System.IO.File.InternalDelete(String path, Boolean checkHost)
en System.IO.File.Delete(String path)
en kmediamanagerwin.frmMediaManager.StartWinPEBuild(Object sender, EventArgs e) - acid8k 5 years ago-
Is the user "KBE" an admin on this machine? - SMal.tmcc 5 years ago
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yep - acid8k 5 years ago
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that error is when the MM is trying to add the pe background to the boot env build in your temp directory and cannot. If you have checked change background under advanced option uncheck it and try again. Also can you clean out the temp directory and all sub-directories, so no artifacts from the last failed build exist yet. - SMal.tmcc 5 years ago
I would recommend reading the new Media Manager Logs at:
%temp%\MediaManager.log
The file should give you some hints, also do a NET USE in cmd, delete any cached connection to the SDA and attempt to create the KBE again.
NET USE /DEL \\IPorHostnameOfKACE
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