How to make a custom status for support tickets in the K1000 software
Hello,
I am trying to make a status, "out for repair", for our k1000 as a service. I do not know where to start for this or how it is done, any help would be great.
Thanks,
Aaron Norman
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Posted by:
Aaron.norman
9 years ago
Top Answer
Go to the admin panel, go to service desk then to configuration. Under ticket defaults select customize and then add the changes where you need them.