In the Service Desk in K1000, Will there be a date column option add? That would be helpfully for some of us.
We are trying to sort out it by date but can't because there is no date column. It's would be helpfully to be able to add it or is there way we can do it? Thank you! :)
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How do you mean? Where do you need the date as you can add custom fields right? - Hobbsy 4 years ago
Answers (2)
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Posted by:
Nico_K
4 years ago
there are a few date columns, depending on your config (like: due to) but if you need additional ones you may vote for it on kace.uservoice.com
Posted by:
bkehr
4 years ago
Perhaps the field/column heading you are searching for is "Created"? This is the date the Service Desk ticket was created.
