KACE Product Support

muellerm,

What pop-up are you getting?

"Warming: The package was created, but Install is only supported on Windows"

Then it is doing exactly what you want right? I'm not sure the point of the error except to remind you of what you're already doing.

No, it deselects the install option, removes the execution switches, and when you go the front end, it's listed as Download instead of Install.

Ok upon closer inspection what happens is that if i insert my switches and select install, it gives me the popup, and then i can exit out of the software title, and the user front end allows the installer to work. However if i open up that particular software in the list it removes the switches and changes it to download automatically. So as long as I never open up that title again, it'll remain fine. This seems odd though.

Apparently, there is a known bug surrounding this. The install option also goes back to being deselected and because of that error you get redirected to a new softare install -- a new software install is actually getting recreated. So you can go back and reopend the one you created and it will be there. -- also if you reopen the original you'll notice the radio button for install is deselected, but that's just cosmetic, as it is truly an install.

If you would like to tie yourself to this bug entry please call support.

Ah ok, I was hoping I wasn't going crazy. That makes sense then as I've had multiple installs pop into the list too. Thanks for the info!