KACE Product Support

Thanks Rich- another good example of not being able to solely rely on naming conventions from vendors. In this case I might use a custom inventory rule so as to simplify things moving forward; if I were in a production environment that is. At minimum I'd make notes on my MI/Script/Patch job that defined the KB# is IE9.

Try to look after "Windows Internet Explorer" insted of "Internet Explorer" it should be there at least =)

Make sure your "View by" filter is set to "All Sofware", not Windows; It's possible MS listed it as a patch or something odd and the View just isn't showing it.

I can also confirm there is no entry in Installed Programs for "Windows Internet Explorer 9" in Windows 7 like there was previously for "Windows Internet Explorer 8" and "Windows Internet Explorer 7" in Windows XP.

It seems Windows 7 doesn't list any versions of "Windows Internet Explorer..." as an installed program like it did in XP.

Here are the KBOX computer record entries found after upgrading to IE 9:

Found software item Update for Microsoft Windows (982861) in inventory.
Software item Security Update for Microsoft Windows (KB2482017) removed from inventory.

I also checked our Software Inventory for "All Software" and it's not found when searching for Internet Explorer but searching for the update number (982861) does reveal the computers with it installed under the name of "Update for Microsoft Windows (982861)."

Here's the "Product Information Link" from the "Update for Microsoft Windows (982861)" software record:

http://go.microsoft.com/fwlink/?LinkId=133041

which takes you to this Microsoft IE home page:

http://windows.microsoft.com/en-US/internet-explorer/products/ie/home