Issues with Digital Certificates and Service Desk
Hello,
After updating the K1000 to 7.1.149 emails sent to the service desk with a digital certificate get the body of the message stripped. This generates a blank ticket with only the the subject of the email. This was fine before updating and all emails went through without problems. I contacted support, but they mentioned this feature was not supported. This seems strange as it worked before the update. Has anyone experienced this or has a way of working around this?
Thanks!
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https://support.quest.com/kace-systems-management-appliance/kb/189780
is not supported and it applies to 6.x versions as well... only Plain text emails.
Maybe it worked somehow, but is not officially supported? - Channeler 7 years ago