K1000 Service Desk: Email Problems
The Service Desk is sending emails fine for creating tickets, changing status etc., but it is not able to receive email. When I try to send an email to create a ticket it bounces back. I've read through the articles on setting up email and can't figure out why it isn't working. Any common problems? We are using a Barracuda spam filter and a first class smtp server.
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Posted by:
jknox
11 years ago
My guess would be that there's an issue with your transport rule. Here's a good place to start: http://www.kace.com/uk/support/resources/kb/article/users-not-able-to-send-e-mail-to-the-kbox-or-kbox-help-desk
