KACE 1000 and BMC Remedy CMDB Integration
Hello itNinja,
In our company we are currently running a project to deploy KACE 1000 to one of our customers. We need the inventory of KACE to be available in BMC Remedy in the CMDB. Has any of you done that in the past, or at least seen any guidance?
I would be grateful for any direction.
Regards,
Michael
In our company we are currently running a project to deploy KACE 1000 to one of our customers. We need the inventory of KACE to be available in BMC Remedy in the CMDB. Has any of you done that in the past, or at least seen any guidance?
I would be grateful for any direction.
Regards,
Michael
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Posted by:
jknox
9 years ago
There are some options. Third party tools can be made to access the K1000's database:
https://support.software.dell.com/k1000-systems-management-appliance/kb/114992
http://www.itninja.com/blog/view/twitter-bootstrap-for-kace-service-desk
https://support.software.dell.com/k1000-systems-management-appliance/kb/114992
http://www.itninja.com/blog/view/twitter-bootstrap-for-kace-service-desk
If the answer to that is no, then you will need to build a custom integration to port the data across, which is something that we may be able to help with. - Hobbsy 9 years ago