KACE Product Support

Subject: K1000 - Patch Download Failed

Network Connectivity checks performed on the following urls failed:

• kace.cdn.lumension.com/kace/kbox3-ec.xml Response Code:502

Inorder for the patch downloads to work, it is necessary for the K1000 server to reach these urls.
Please check your network configuration to verify nothing is blocking access to the above mentioned urls.

Hint: If proxy server is being used, you might have to add an exception for these urls. Please check the server logs for more information.