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Kbox is not Re-creating the Asset record

Hi,
With Kbox new version v5.3.47927, i have experience that Kbox is not Re-creating the Asset record. I have deleted couple of asset records due to duplication problem, However i have noticed that now Kbox is not re-creating the Asset recorded, however inventory recorded is updating as normal.

Any help will be highly appreciated.

Regards,

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Answers (2)

Posted by: jrscribner 12 years ago
Purple Belt
0
I see the same thing happening on 5.3.53053 and dchristian's suggestion to delete the computer record does recreate the asset.

Comments:
  • We can not delete the computer record, because we have already deleted all the Assets due to duplication, now assets are not recreating, so we dont have any History - afzal 12 years ago
Posted by: dchristian 12 years ago
Red Belt
-2
Have you tried deleting the machine from inventory as well?

TEST ON ONLY ONE MACHINE!

As long as the machine has AMP connected it should check back in and re-create the asset.

Comments:
  • No, it is not re-creating, out of 3000 only 30 assets are recreated in last 15 days - afzal 12 years ago
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