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KBOX Web Interface timeout

Is there a way to alter the time period before a user timeout when navigating the KBOX web interface?
Asked 14 years ago 4301 views
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Answers (5)

Posted by: ustacp 14 years ago
Second Degree Blue Belt
0
Go to settings – general settings – click Edit Mode under User Portal Settings – Change the Session Timeout to whatever you want – Click Set Options under User Portal Settings. Should be good to go!
Posted by: dchristian 14 years ago
Red Belt
0
You can also adjust the time out settings used when linking the KBOXs.

Settings - > Control Panel - > Linking KBOX Appliances Settings
Posted by: rjobe 13 years ago
Fourth Degree Green Belt
0
If the Helpdesk wants to keep the Service Desk screen open all day is there anyway to adjust the timeout of just the Adminui login?

Thanks.
RJobe
Posted by: cblake 13 years ago
Red Belt
0
rjobe No- this is a global setting; I have on occasion worked arount the UI timeout with some 3rd party programs to keep the UI alive. Mouse movers and such; obviously this might not be the best security solution though...
Posted by: RichB 13 years ago
Second Degree Brown Belt
0
We use an 8 hour timeout for everyone so only once a day is a login required.
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