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Merge helpdesk tickets

When we receive multiple tickets for the same issue is there a way to merge the ticket into one?? Any Ideas woule be great....
Asked 13 years ago 3987 views
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Answers (1)

Answer Summary:
Posted by: cblake 13 years ago
Red Belt
0
Merge, no; but you can create a parent ticket and associate the child tickets to that.
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