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Optiplex 390 NIC issues

I am attempting my 1st PXE boot to K2000 Boot Environment and have worked though most issues but one (i.e. enabling PXE boot in the Bios), getting the NIC to work in the KBE. I am able to use PXE boot via DHCP to get to my KBE. But when it tries to find the K2000 IP from DHCP it fails. If I do an IP Config I get nothing (IP Config /renew or /release are also useless).

I have loaded the drivers for the Optiplex 390 (Win 7 64 bit) using both the dell cab file (Dell-WinPE-Drivers-A06) and the driver harvester. I regenerated my KBE after doing both. If I look in the driver listing I can find the driver listed on the computer.

Realtek PCIe GBE family controller
Rt64win7.inf
PCI\VEN_10EC&DEV_8168&SUBSYS_04F51028&REV_06

I am not an expert with the command prompt so there maybe other commands I can type to find out more, but I do not find any errors in what is there in regards to the NIC driver failing.

What else can I try?

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Answers (8)

Posted by: hfg 13 years ago
Senior Yellow Belt
0
what login do I use for this? my forum login does not work
Posted by: hfg 13 years ago
Senior Yellow Belt
0
The new package fixed my issue, thank you
Posted by: jhoegl 13 years ago
Senior Yellow Belt
0
The linked drivers are no longer available. Does this mean Kace has updated the drivers with the working ones?
Posted by: jhoegl 13 years ago
Senior Yellow Belt
0
Tried using my credentials, and it does not work even though http://support.kace.com/userui/ticket.php?QUEUE_ID=12 works.
Posted by: jhoegl 13 years ago
Senior Yellow Belt
0
Well, the drivers needed for my OP390 are removed now...

via note.txt
"Realtek Driver R301239 removed as there were issues, updated realtek driver in kace dir"
Posted by: jhoegl 13 years ago
Senior Yellow Belt
0
Never mind, I forgot a step.... rebuild the boot scripts.
Posted by: nhshah 13 years ago
Yellow Belt
0
I am trying to image a new shipment of Dell OP390's using SCCM through PXE.
The boot image loads which makes me think the RealTek PICe driver I loaded somewhat works, but stalls out and reboots right at the beginning of loading the boot image (briefly flashes Preparing network connection before rebooting)

I am hoping that what ever magical drivers for K2000 at the KACE site could also work for me, but I don't have KACE.
Any suggestions? I would love some response here before I try to venture through Dell Online Chat to try to get the drivers.
Even just a specific name of a driver to use would be helpful.

Thanks!
Neel
Posted by: nhshah 13 years ago
Yellow Belt
0
Thanks for the heads up Corey.

I downloaded the new driver from RealTek
Injected the 64bit driver to my 64bit boot image and it did the same thing.
Injected the 32bit driver to my 32bit boot image and it got a little bit further but failed because it was trying to download the 64bit wim which I removed from the PXE distribution point. (Not sure how this all really functions. Sysadmin set up SCCM before my employment and left shortly after, and I was left to pick up the pieces. )
Updated the 64bit boot image again and seemed like it started to work....but then fails again later on with generic error codes and threats of rebooting.

TL;DR
My task sequence ran, failed, rebooted and left me at a BOOTMGR is missing screen.

There is definitely something fishy with drivers here, but I am getting the feeling my 64bit boot image is messed up. I guess I'll have to do a lot further digging.
Any other suggestions would be greatly appreciated.

Thanks,
Neel
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