patching after KACE upgrade
Hello all,
We recently upgraded our KACE 1000 to ver. 6 and while all clients look connected and we can do pushes to systems, it doesn't appear that patching is being done as it had before the upgrade. So, a couple of questions from someone who has just gone the upgrade path for the first time, what logs or reports should I be looking at to determine whether this is actually occurring and if not, what are my options for resolving this issue of non-patching?
Thanks so much
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did you install the shell shock hotfix and not reboot after? - SMal.tmcc 10 years ago
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Nope, haven't done Shellshock yet. - tstrub 10 years ago
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Check the bottom of the patch schedule screen where it shows all the different PC's and the status for each. If it says "downloading" it's probably stuck trying to push a 3rd party update or something. My updates have been misbehaving too since I updated to 6.2 and I have the shellshock patch + reboot. - h2opolo25 10 years ago
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Thanks for the pointer - I see a lot of "detecting" but not much connecting ... - tstrub 10 years ago
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One additional element that I would like to add is reporting: what should I set up to let me know when patches have been installed/not installed on the systems? - tstrub 10 years ago
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