KACE Product Support

ORIGINAL: scottlutz

What does your Installation Command look like?


:
I've tried numerous different combinations, but right now I have:

@echo off
start "" "\\servername\distribution folder\Wildfire\WILDFIRE 5\M090 64-bit\setup.exe" -uitrail install.txt

Whats odd is that the .bat file executes fine from the desktop and starts to install fine, but it seems like the K1000 doesn't want to execute it. I just tried to install another program from the network doing something similar and ran into the same problem, so I'm thinking that I have an option set incorrectly on the K1000 itself.

ORIGINAL: dchristian

Who are you running the script as?

Does that user have access?


Running as an admin with full access

Could you post a screenshot of your MI? Assuming you're using Managed Installs here...
If you uploaded your BAT file to the software record, you can leave the MI set to run default and it runs the batch file; if you're launching the command from K1000 you need to choose configure manually and provide the full path and filename to run.
Such as: "\\servername\distribution folder\Wildfire\WILDFIRE 5\M090 64-bit\setup.exe" -uitrail install.txt

I'm having the same problem. I'm trying to create an online kscript that performs an unattended install of Wildfire 5 from our network.

I've set "Run As" to a domain admin account that is also a member of the administrators group on the client. I have "Allow Run While Logged off" checked.

My batch file maps a network drive, then calls the exe with the required switches.

When I run the script, the batch file is copied to the client, but won't start unless you log on to the client as the domain admin.

Any ideas why the batch file won't "Run While Logged Off"? Any chance you could post your script?

TIA

What does your Installation Command look like?

Who are you running the script as?

Does that user have access?

I have it like this for right now, but I've also tried to configure it manually by using the direct path and in the configure manually part and had no luck.

Update:
I had a conference call and Webex with a KACE representative. My MIs weren't working correctly because the K1000 MIs run LOCALLY and did not have sufficient rights to access the server even though the user logged in was an administrator. I converted the MIs into offline shell scripts, and they work perfectly. Thanks for your help and support.