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Remote assistance will not work with malwarebytes

We were able to remote desktop from in Kace System management Devices. After installing Malwarebytes we are unable to remote assist anyone. we get an error:

a problem with this webpage caused internet Explorer to close and reopen the tab.

Asked 7 years ago 1022 views
4 Comments   [ + ] Show comments
  • Malwarebytes is Malwarebtyes Endpoint Agent and Malwarebytes Endpoint agent and .net system - Kdebiasse 7 years ago
  • Hello sir, you will need to clarify what remote tool are you using and How, KACE does not have any remote connection tool. - Channeler 7 years ago
  • Microsoft Remote Assistance - Kdebiasse 7 years ago
  • Easy. Restore the machine you installed Malwarebytes on using the latest backup/snapshot that you took.

    You snapshotted/backed-up before installing, right? - anonymous_9363 7 years ago

Answers (2)

Posted by: Kdebiasse 7 years ago
9th Degree Black Belt
0
We had to do something in Malwarebytes server to correct the problem.
Posted by: anonymous_9363 7 years ago
Red Belt
0

>We had to do something
Nice and vague! Is there any chance you could actually state *what* that something was, so that future users of this forum can benefit?

 
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