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Rules that everyone should have

Here is a list of docs that everyone using helpdesk should become familiar with:

http://www.kace.com/support/kb/index.php?action=artikel&cat=8&id=965
http://www.kace.com/support/kb/index.php?action=artikel&cat=8&id=689
http://itninja.com/question/if-email-gets-stuck http://www.kace.com/support/customer/faq/index.php?action=artikel&id=1085 http://www.kace.com/support/customer/faq/index.php?action=artikel&id=1083 http://www.kace.com/support/customer/faq/index.php?action=artikel&id=615 http://www.kace.com/support/customer/faq/index.php?action=artikel&id=794 http://www.kace.com/support/customer/faq/index.php?action=artikel&id=613
Asked 14 years ago 2558 views
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Answers (1)

Posted by: GillySpy 13 years ago
7th Degree Black Belt
0
Many should have this "How to keep ldap filters in sync with helpdesk users"
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
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