Service Desk
Is there a way that when a user submits a ticket that our techs are informed through e-mail. As an example, we may be having a meeting and not watching the service desk. If someone submits a ticket we all get the e-mail that a ticket has been made. Thank you.
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Posted by:
cblake
13 years ago
Rating comments in this legacy AppDeploy message board thread won't reorder them,so that the conversation will remain readable.
