KACE Product Support

just tried shutdown.exe in the script. same result

I assume that the machine you are testing is near by. Did you up the shutdown time from 10 to 90 seconds. 10 seconds is not enough time to respond that the script ran. I would also try running the command line on the machine and see if it shuts down without the kbox.

This is something I use a lot, but it sounds like you're in a situation where you may not have tested any scripts before on remote machines... Is that right? It could be that your credentials are not set up (worth a call to support to check that out!)

Another interesting point to note: at the user conference this week we were discussing power management, and there was a suggestion to use psshutdown (free download from MS) to get additional capability. It has more features than the standard Windows utility.

You might find the video or slides of that session on the Kace website.
http://www.kace.com/kacekonference09/agenda-detail.php?tab=3

Good Luck!
Rich

Here's something else that I see with the default script:

Log for 'Shutdown Windows' on 'Some Machine'


[hr]



Started: Nov 14 2009 07:38:27 PM
Finished: Nov 14 2009 07:38:27 PM
Elapsed Time: 0 seconds
Status: in state 'verification_success'

Output LogC:\WINDOWS\System32\cmd.exe
standard output:
The machine is locked and can not be shut down without the force option.

C:\WINDOWS\System32\cmd.exe: process exited with code: 0

So in this case I have to change the script to force shutdown.

Edit:C:\WINDOWS\System32\cmd.exe /C shutdown -s -c "Shutdown by KBOX" -t 90 -d U:00:00
To add -f
C:\WINDOWS\System32\cmd.exe /C shutdown -f -s -c "Shutdown by KBOX" -t 90 -d U:00:00

Of course they could lose open docs if they are not saved.

Best,

Rich

ORIGINAL: MACSnow

Of course they could lose open docs if they are not saved.

Best,

Rich


Or I could do what was suggested in the conference:


Dependencies:
psshutdown.exe


Task 1
Attempts:
On Failure: Break Continue
Verify
On Success
Launch “$(KACE_DEPENDENCY_DIR)\psshutdown.exe”
with params “-c -f -m ”Shutdown by MountAuburn Administrator, click to cancel...“ -t 90 -e p:00:00”.
Log “PSSHUTDOWN Command Issued Successfully.” to “status”.

Hope this helps.
Seems to allow the user to cancel the forced shutdown...

Rich

Pstools would have to be on the workstation for psshutdown to work? YEs? It isnt on the xp machine by default.

Hi,

Well actually no, pstools does not have to be placed on the machine in advance.
By specifying the dependency - psshutdown.exe - the script will load it onto the PC.
Then as you see in the script, where it says: "Launch “$(KACE_DEPENDENCY_DIR)\psshutdown.exe” "
The token $(KACE_DEPENDENCY_DIR) specifies the folder on the machine where the psshutdown.exe
binary is placed.

So when you run the script, it will place the file on the PC for you and then run it.

Hope that helps!

Rich

The Shutdown commands send by KBOX scripting are the built in Windows commands (I'm assuming you're using Windows?). If you're having trouble check the KBOX logs as well as the event logs for clues. If your machines are in keyboard lock mode you'll need to add the "-f" switch to force the shutdown.

Other options include:
Usage: shutdown [-i | -l | -s | -r | -a] [-f] [-m \\computername] [-t xx] [-c "comment"] [-d u

No args Display this message (same as -?)
-i Display GUI interface, must be the first option
-l Log off (cannot be used with -m option)
-s Shutdown the computer
-r Shutdown and restart the computer
-a Abort a system shutdown
-m \\computername Remote computer to shutdown/restart/abort
-t xx Set timeout for shutdown to xx seconds
-c "comment" Shutdown comment (maximum of 127 characters)
-f Forces running applications to close without warning
-d [p]:xx:yy The reason code for the shutdown
u is the user code
p is a planned shutdown code
xx is the major reason code (positive integer less than 256)
yy is the minor reason code (positive integer less than 65536)