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Sporadic but fairly consistent Patch Download Errors

Hi All, 

I periodically get error report emails about patch download failures containing the following info:

****

Network Connectivity checks performed on the following urls failed:

  • kace.cdn.lumension.com/kace/kbox3-ec.xml Response Code:

Inorder for the patch downloads to work, it is necessary for the K1000 server to reach these urls.
Please check your network configuration to verify nothing is blocking access to the above mentioned urls.

Hint: If proxy server is being used, you might have to add an exception for these urls. Please check the server logs for more information. 

****

Always the same URL. Why would this happen? If i look a day later it appears to be chugging along just fine.


Anyone seen this and know what causes it?


Thanks, 
Chris




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Answers (1)

Posted by: Ziggi 5 years ago
Blue Belt
1

Hi Chris,

There was an issue Wednesday morning regarding patch downloads which seem to have been resolved today.

https://www.itninja.com/question/kace-cdn-lumension-com-kace-kbox3-ec-xml-response-code-502


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