Stubborn client install on Win 7
New Win 7 OS, the machine had the client, would never check in. Restarting the service did nothing. Removed the client, reinstall from the client desktop just does nothing. Provisioning result below - fails with no specific error. how do I fix this to get a client installed?
Provisioning Log
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[07/20/11 03:19:04 PM] Begin provisioning...
[07/20/11 03:19:04 PM] Executing Windows platform provisioning.
[07/20/11 03:19:04 PM] Probing tcp ports for accessibility.
[07/20/11 03:19:04 PM] Port 139 [netbios-ssn] open.
[07/20/11 03:19:04 PM] Port 445 [microsoft-ds] open.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[07/20/11 03:19:42 PM] Executing remote communications:
Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Creating service
Opening pipe to service
Sending commands
Sending login credentials
[MSGCODE: 000] Begin agent_provision.bat processing.
[MSGCODE: 064] Detected 64-bit platform
[MSGCODE: 011] .NET 1.1 is installed
[MSGCODE: 015] Executing KInstallerSetupSilent.msi
.Return code (MSI_ERROR_LEVEL) from MSI execution: [0]
MSI Info: [ERROR_SUCCESS] The action completed successfully.
[MSGCODE: 002] KBOX Agent is not installed.
.[MSGCODE: 092] AMP is not connected.
[MSGCODE: 095] KUID file not written by kinstaller.
[MSGCODE: 100] agent_provision.bat exiting.
exit code: 0Removing service
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
End of remote communications.
[07/20/11 03:19:42 PM] End provisioning run
Provisioning Log
--------------------------------------------------------------------------------
[07/20/11 03:19:04 PM] Begin provisioning...
[07/20/11 03:19:04 PM] Executing Windows platform provisioning.
[07/20/11 03:19:04 PM] Probing tcp ports for accessibility.
[07/20/11 03:19:04 PM] Port 139 [netbios-ssn] open.
[07/20/11 03:19:04 PM] Port 445 [microsoft-ds] open.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[07/20/11 03:19:42 PM] Executing remote communications:
Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Creating service
Opening pipe to service
Sending commands
Sending login credentials
[MSGCODE: 000] Begin agent_provision.bat processing.
[MSGCODE: 064] Detected 64-bit platform
[MSGCODE: 011] .NET 1.1 is installed
[MSGCODE: 015] Executing KInstallerSetupSilent.msi
.Return code (MSI_ERROR_LEVEL) from MSI execution: [0]
MSI Info: [ERROR_SUCCESS] The action completed successfully.
[MSGCODE: 002] KBOX Agent is not installed.
.[MSGCODE: 092] AMP is not connected.
[MSGCODE: 095] KUID file not written by kinstaller.
[MSGCODE: 100] agent_provision.bat exiting.
exit code: 0Removing service
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
End of remote communications.
[07/20/11 03:19:42 PM] End provisioning run
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Answers (3)
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Posted by:
mwaychoff
13 years ago
This may sound stupid, but did you try installing the .net 1.1 package that came with the client? Or are you using the 5.3 agent that doesn't require .net?
Posted by:
GillySpy
13 years ago
There are some issues that .net 1.1 sp1 fixes and I don't know why. 5.3 client doesn't require .Net when that comes out
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