Support Contacts / Vendor / Support
Anybody have an idea about maintaining a contact list for various vendors in kace?
Answers (2)
In your K1000 you can go to Asset -> Choose Action -> Add New -> Vendor
This can create a list of your vendors. Unfortunately though it doesn't allow you to save contact information, though that would be a cool feature to have. I normally just save information like that in my Outlook Contacts or an Excel file.
Comments:
-
You can modify the Vendor Asset Type to include whatever contact fields you need. We added all of the standard fields that our purchasing folks use. - chucksteel 12 years ago
-
Ah! Perfect then! As you can tell I don't use mine for anything other than populating a field in the License asset haha. - samzeeco 12 years ago
You could also use the Knowledgebase section of the Service Desk to keep any lists/notes you want. These aren't quite as flexible as Assets (for reporting, etc), but if all you want is a list, this would be a quick way to get the info in there - and would also be quick to edit. You can also restrict access by (user) label, so there's another nice feature.
John
