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Ticket Rules Scheduling

Is there another section of the database that manages the runtime of rules other than the NEXT_RUN column of the HD_TICKET_RULE table?

I have a group of rules that are being scheduled by another rule by updating their NEXT_RUN value, yet they seem to be running at diferent times than what are assigned.

Thanks

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Answers (1)

Posted by: airwolf 13 years ago
Red Belt
0
I would imagine FREQUENCY would also be looked at.
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so that the conversation will remain readable.
 
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