KACE Product Support

Good Day,

My name is Mathew Duck, and I work IT support for a midsize company. We are currently looking to deploy 30 computers, with pretty much the same configuration. I am currently in the process of creating a 'golden image', and running into an issue with image deployment. We are on the latest version of K2000 (3.6.98680).

I start with a HP 800 G1 SFF computer. The computer is designed for Windows 8, but we have purchased downgrades to 7 Enterprise. I insert a Windows 7 Enterprise install disk, and boot to it. I then delete the two pre-installed partitions, and install Windows. Once Windows has been installed, I go about installing drivers and other software we wish to have on the computers. It is at this point I wish to capture this computer. KACE best practices recommend having a non-sysprepped image on file, in case something goes wrong in the sysprep process. I restart the computer, and pxeboot into an k2000 interface. In order to capture the 100mb EFI partition, I have to run a command prompt in the k2000 interface, and assign the drive a letter name (in this case, S). Once this is done, I capture the 'S' drive and the 'C' drive. The capture process goes well and completes.

It is at this time I start running into problems. I set 1 pre-installation and 1 post installation task in k2000 for the image. My pre-install task is named "Create UEFI partitions" and is as follows:
Select disk  0
Clean
Convert gpt
Create partition efi size=200
Assign letter=s
Format quick fs=FAT32
Create partition msr size=128
Create partition primary
Assign letter=c
Format quick fs=NTFS
Exit

My post installation task is named "Apply UEFI partitions" and is as follows:
bcdedit /set {bootmgr} device partition=s:
bcdedit /set {memdiag} device partition=s:
bcdedit /set {default} device partition=c:
bcdedit /set {default} osdevice partition=c:
Bcdedit /set {FWbootmgr} displayorder {Bootmgr} /addfirst

When I go to deploy the image to another computer, I get an error at "Apply UEFI partitions":
Task ID: 18
Task Name: Apply Uefi Partitions
Return Code: 1
Error Description: Unknown.

This is driving me crazy! Our older images deploy fine, but they are using 2 different pre and post installation tasks. Our old images use "Windows 7 - Create two Partitions (3.1)”:
select volume 0
remove all noerr
select disk 0
clean
create partition primary size=100
assign letter="C"
active
create partition primary
assign letter="D"
exit

And "Windows 7 - Format Disks (3.1):
format /q /y /fs:ntfs /v:Windows C:
bootsect.exe /NT60 C:
format /q /y /fs:ntfs /v:System D:
bootsect.exe /NT60 D:


The images we deploy with these pre-installation tasks work. Instead of having a 100mb EFI partition (like my new image), they have 200mb NTFS partitions. Is there a way I can make my new image not use the EFI partition? Is there a setting I missed when installing 7 that would allow me to not use UEFI?

I have been struggling with this issue for about a week now, and would welcome any help or suggestions. I have a ticket into dell, but have not heard back from them. I am not opposed to rebuilding my image, if it can be successfully deployed to another machine.

Thank you for your time, and any ideas you may have.