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Unable to Retrieve JWT Token and Receiving 403 Forbidden Status Code

I’m facing an issue with an API endpoint that previously worked fine for me. I was able to retrieve a jwtTokenValue from the cookies section of the response when making a POST request to the following API:


https://url/ams/shared/api/security/login


Here’s what’s happening now:


Issue: I am no longer able to fetch the jwtTokenValue from the cookies in the response.

Status Code: When I make the POST request, I’m getting a 403 Forbidden status code.

Request Details:


Method: POST

URL: https://url/ams/shared/api/security/login

Body:(json)


{

  "password": "AdminPW",

  "userName": "admin",

  "organizationName": "Default"

}


version of kace: 13.2.182


2 Comments   [ + ] Show comments
  • Hi @jagriti, have you ensured that the 'Mobile Access' check box has been checked for the service user in kace? - Unsullied 3 months ago
    • Yes just enabled it, thanks for the suggestion. - jagriti 3 months ago
  • What are you using to send the API request? Potman or from an application? If an application, what programming language is used? - KevinG 3 months ago
    • Hey I am using postman and this is working fine.But now, when i am trying to get data using any url i am gettinh the error code 401(unauthorized), even after passing the jwt token in the headers. What should I do ? - jagriti 3 months ago

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