KACE Product Support

Call the vbs file using CScript.exe.

Hi

Yes thats what i was doing. In verify under launch Program i had $(KBOX_SYS_DIR) running cscript.exe with parameters $(KACE_DEPENDENCY_DIR)\PrinterReception.vbs

But it doesnt work

Sounds like you've got it configured properly to me. It could be an issue with the parameter being passed to CScript since there is a space in 'Program Files'. Try wrapping $(KACE_DEPENDENCY_DIR)\PrinterReception.vbs in quotes in the parameter field.

yep done that as well.

I just noticed you said you've got the vbs set to run in the Verify stage. I've never tried that, although I suppose it should work. However, proper configuration is to run scripts, etc. in the Remediation stage. Without a proper verification stage, the script will run over and over.

As for the script not launching, it could be something the script itself is doing that won't allow it to run properly under the SYSTEM account (which is what everything runs as from the KBOX agent). Other than that, I'm out of ideas. Can you get a very simple vbs to run using the same configuration? Just write something simple that writes a registry key and try it out. This will at least confirm whether it is a KBOX problem or a problem with the script itself.

The scripting logs will show what it tried to do. Look at those in the inventory of your test machine.

Also make sure you test your script outside of kbox using this technique

What kind of printer are you trying to install? a local printer or network printer?

I had major issues trying to get one of my install scripts to work installing a local printer.

However I managed to get it to work using the following batch file.

NET STOP SPOOLER
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Ports" /v "PortName" /t REG_SZ /d 1 /f
NET START SPOOLER
rundll32.exe printui.dll,PrintUIEntry /if /b "Driver Name" /f "Path to driver" /r "PortName" /m "Driver Name"

The script is run by the KBOX agent using the "Local System" account.
Confirm that your script runs using the "Local Ssyetm" account after you have verified that it runs from the command line when login as a local user.
http://www.kace.com/support/customer/faq/index.php?action=artikel&cat=5&id=731&artlang=en

Here's what I've done:

http://itninja.com/question/silent-uninstall-oracle-8-cilent1858&mpage=1&key=𑢲

I had tried several different ways to get the VBS to run, when I was successfull with the following method:

Directory: $(KBOX_SYS_DIR)
File: cscript.exe
Parameters: "$(KACE_DEPENDENCY_DIR)\vbsscript.vbs"