KACE Product Support

csummers,

You do not need to be on 5.2 to be able to patch sp1.

If you don't see it in your os list, go to settings ->patch settings -> update patching.

Warning this start downloading patches as soon as you press it.

When it finishes updating you should now see SP1 in your subscription settings.

So far I haven't seen SP1 showing up for x86, but I have for x64; my suspicion is there's possibly nothing in the feed for x86 just yet (or I just haven't run into it yet).
As David said though- the patches will be available to all K1000's regardless of server release version a forced or scheduled update should pick up the new SP level. Don't forget to check your patch smart labels and detect/deploy schedules if you drilled down to specific OS's

Hi Everybody,
You should be able to see the Windows 7 Sp1 x32 bit this morning, there was a fix for it last night. Please make sure the download of patches finished last night.

Thanks,
Luis

OK I updated patch settings and indeed I now see SP1 an available OS. But once the patching tries to run on the selected system I see the following error in the security status of the computer;
"completed (Platform not supported or subscribed)"

csummers73,

Make sure you highlight the OS under subscription settings.

If you don't you'll get the platform not supported error message.

perfect that was what I was missing thanks for everyone's help