/build/static/layout/Breadcrumb_cap_w.png

How to setup a machine action aka device action for Desktop Authority's Expert Assist remote control

Saw this question posted on:

http://web02.itninja.com/question/desktop-authority-expertassist

And someone answered how to do this there, but wanted to publish something that was a bit more search friendly. 

  1. From the K1 Admin portal, click Settings > General Settings
  2. Navigate to the Device Actions section and click Add New Action
  3. Name the action whatever you wish. I called mine Expert Assist
  4. In the Command Line box, type: 
  5. https://KACE_HOST_IP:2000
  6. Click Save Actions
You will most likely get some Java security prompts, but that is all that is needed. 
If you used a different port than 2000, be sure to change the port. 

For info on setting up Expert Assist, please see the Admin Guide for Desktop Authority:
http://www.quest.com/desktop-authority-management-suite/#Desktop_Authority_Standard


Posted 10 years ago 3802 views

Comments

This post is locked
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ