Building Queue's
I have some default Queues that we use at our company but i'm looking to build one from scratch for another dept and was wondering if there was a area or video that allow me to watch from start to finish on how to.
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Posted by:
Nico_K
3 days ago
Top Answer
The first point could be the (free) SMA introduction course (Module 7.1 and 7.2)
https://support.quest.com/kace-systems-management-appliance/training/336/kace-sma-course-7-module-1-basic-service-desk-settings-free
https://support.quest.com/kace-systems-management-appliance/training/340/kace-sma-course-7-module-2-configuring-mail-flow-free
Here you find all (free and paid) training offerings:
https://support.quest.com/kace-systems-management-appliance/training
