Can you override an approver in K1000?
Someone set up a ticket to require an approval, and that user keeps replying to the ticket stating that the request isn't needed anymore, but I cannot close the ticket because it's requiring an approval to close. I'm wondering if there is a setting to override this?
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Posted by:
chucksteel
4 years ago
You could temporarily enable ticket deletion and delete the ticket.
Or you could make yourself an approver and approve/deny the ticket and then close it.
