/build/static/layout/Breadcrumb_cap_w.png

Desktop Authority

Hello!  New with Desktop Authority.  Seems like not many or any use this product, so not sure i can get assistance with an issue having with getting this configured correctly.  Had vendor come an start but not complete setting up services.  I've muddled my way and have somethings working (maybe).  On target machine da is not installing icon.  Checked every place i know to have icon appear to no avail.  Is there a good set of instructions to follow or ideas on getting this setup correctly?


0 Comments   [ + ] Show comments

Answers (2)

Posted by: Hobbsy 2 years ago
Red Belt
0

I'd suggest start here

https://support.quest.com/technical-documents/kace-desktop-authority/11.0/administration-guide

Try a manual installation of the agent locally to make sure that it is installing correctly before pushing it out to your estate

Posted by: bnordike 2 years ago
White Belt
0

I've installed the agent however, never have the icon to appears.  Task manager shows it's running without the icon.  What process must i go thru to get desktop authority icon to appear?  Thank you

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ