Devices w/o the KACE Agent Installed?
We have a GPO but sometimes its not catching every device. How are you making sure every device that should have the KACE agent installed, actually has it installed? Are you using the discovery feature in KACE?
Answers (2)
Best practices is to deploy with your deployment solution (for instance KACE SDA as post install task)
You can also create a GPO (there is a GPO builder for that which makes sure you have it installed) which verifies it correctly.
Please be aware that the GPO builder checks if the installer location is avaiable and stops if it finds it.
Please also be aware that with 14 the location changed since the Agent is now a 64Bit agent and no 32Bit anymore.
This means, if you have an old GPO the GPO and the auto updater in the appliance play ping-pong (the SMA updates and uninstalls the 32Bit agent and installs the 64Bit agent, and the GPO installs on the next run the 32Bit one)
Comments:
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Thanks for this information! KACE doesnt point this out in the release notes! - lama01 4 months ago
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they do.
Probably:
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64-bit Agent for Windows and All Linux Flavors:
Agents for both Windows and Linux are now exclusively 64-bit. This simplification significantly eases and streamlines the authoring and delivering workloads across all operating systems.
is not obvious enough in the release notes. - Nico_K 4 months ago
The way that I deploy it is either via the SDA so as soon as it gets my image it gets the agent or via KACE Cloud. Now, I haven't had an issue in the past with GPOs and KACE installation, you could maybe set a login script to run a bat file and execute the install.
