KACE Product Support

Two good questions (and closely related): We were naturally limited in what we were able to test as there are thousands of add-ons and extensions out there. While I wouldn't say Secure Browser does not support add-ons, I fully expect there are some that won't function as expected because they don't play nice with our application virtualization implementation. If we can identify what does not work and what problems are observed here on the forums we should be able to address such issues over time.

Secure Browser is virtualizing "everything that happens" including installation of plug-ins and, in this case, the updating of Firefox itself. You may see it as good or bad depending on your perspective, but the Secure Browser does not try to distinguish what is may be safe and what may be malicious. When you reset, _everything_ is wiped out-- not just a data cache or cookies. The plus side is if something bad happens while browsing the web, a reset should effectively blow it away.

We are working on the best way to allow for customizing a specific reset point but I can't promise when or if this feature will be available as part of this free tool. For the time being, we will be updating the Secure Browser to address new releases of Firefox.

I installed Secure Browser yesterday and really haven't spent a lot of time with it yet. However, I have noticed that it does not display two additional toolbars that I've used in Firefox for quite some time. Those are the Google Toolbar and the Netcraft Toolbar. I'm patient and am excited about the concept of this project.

This initial release of the Secure Browser does not support customization. That is to say you could install these toolbars or add-ins, but when you click the trashcan icon those changes will be wiped out with everything else. The Secure Browser is its own separate virtual instance of Firefox so the add-ins you have installed in any locally installed copy of Firefox will not be known to the new virtual instance that is the Secure Browser.