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E6220 Not getting to KBE

Hello, i have a fresh E6220 out of the box and when i try to boot it into my KBE i get the loading dots and then a flash "failed to load image" - i looked on the forums and used my driver feed to download the latest KBE drivers - then recreated my KBE - no joy, then downloaded a driver pack direct from KACE, installed it in the KBE drivers share, recached and then rebuilt another KBE, still no joy, i was wondering if anyone was expericencing similar issues, if not ill log a call with support.

 


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Answers (5)

Answer Summary:
downgraded the bios to A03 and its working fine.
Posted by: cserrins 12 years ago
Red Belt
2

At this time, we have confirmed that A03 and A07 do work, however A08 is broken.  We have submitted this to the appropriate party.

Corey
Lead L3 Enterprise Solutions Engineer, K2000
If my response was helpful, please rate it!

Posted by: cserrins 12 years ago
Red Belt
1

Can you wipe out your drivers in kbe and try with this driverpack?

http://downloads.kace.com/support/downloads/drivers/KBE_driver_pack-a08-r_k-arvy.zip

We are testing before releasing, but would be great to know if it works.

Corey
Lead L3 Enterprise Solutions Engineer, K2000
If my response was helpful, please rate it!

Posted by: Ben M 12 years ago
9th Degree Black Belt
1

http://www.itninja.com/blog/view/not-enough-memory-error-when-loading-kbe-during-scripted-install

You probably have seen this already, but could this possibly be related to the issues some people were having with the new bios?


Comments:
  • i didnt see that, ill give it a go and update...... - trentderby 12 years ago
Posted by: trentderby 12 years ago
Blue Belt
0

also im running the WAIK for win 7 SP1 - im now attempting a bios update on this machine to test.

 


Comments:
  • no luck there either.

    i will log a call with support. - trentderby 12 years ago
Posted by: trentderby 12 years ago
Blue Belt
0

And that works, downgraded the bios to A03 and its working fine.

 

 


Comments:
  • Sweet, glad that worked. - Ben M 12 years ago
  • Call me paranoid, but this is one of the reasons why I never do driver/firmware updates unless they address issues that are directly affecting my machines.

    John - jverbosk 12 years ago

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