Experiencing Kace imaging problems. Dell 9020 AIO
Hi,
Have a working Dell 9010 AIO system
Take a KACE Image of it (not a sysprep)
Deploy to new out of box 9020 AIO
apply updates and fixes we needed to do.
9020 AIO works fine.
Take a KACE Image of the 9020 AIO
Deploy to a second new 9020 AIO and blue screen...
Deploy to other Dell hardware (9010 AIO, 9020SFF, 9010DT, and all work fine. (so deduce image is fine)
Deploy back to original 9020 AIO (from which the image was created) and unit blue screens.
Have not been successful to resurrect either 9020 AIO since
Running BIOS diagnostics has suggested that the hard disk has failed, error code
DST short test error code 2000-01 42
It seems the deploying process has somehow trashed the hard drive.
Boot a USB-PE and look at disk in 9020 AIO and partitions seems fine,
We seem to be able to interrogate the drives/partitions.
But boot will not work
Original DVD repair fails to fix problem.
Trying a fresh install from DVD of OS seems to have revcovered the disk and it boots fine.
Anyone got any ideas...?
Have a working Dell 9010 AIO system
Take a KACE Image of it (not a sysprep)
Deploy to new out of box 9020 AIO
apply updates and fixes we needed to do.
9020 AIO works fine.
Take a KACE Image of the 9020 AIO
Deploy to a second new 9020 AIO and blue screen...
Deploy to other Dell hardware (9010 AIO, 9020SFF, 9010DT, and all work fine. (so deduce image is fine)
Deploy back to original 9020 AIO (from which the image was created) and unit blue screens.
Have not been successful to resurrect either 9020 AIO since
Running BIOS diagnostics has suggested that the hard disk has failed, error code
DST short test error code 2000-01 42
It seems the deploying process has somehow trashed the hard drive.
Boot a USB-PE and look at disk in 9020 AIO and partitions seems fine,
We seem to be able to interrogate the drives/partitions.
But boot will not work
Original DVD repair fails to fix problem.
Trying a fresh install from DVD of OS seems to have revcovered the disk and it boots fine.
Anyone got any ideas...?
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Answers (1)
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Posted by:
TimHR
10 years ago
Have you tried go to a older bios?
Normally when I see a computer blue screen after a image I make sure the drivers are installed in the Driver Feed.
In driver feed you need to make sure you are looking at the manufacture name " Opt 9020 AIO" and not installing drivers for a Opt 9020.
Then if drivers look good I will go back one bios A06 to A05 then image it again. Or could be need to go A06 to A07.
I have had issues with sysprep uninstalling the video driver ever since 390/790s. Maybe the SATA driver is getting removed from your image? You could try injecting it after the image has been captured. The fresh install successfully recovering the drive seems to point to it being software at some level. - nheyne 10 years ago