Generate an email when a category is selected
Approved users send us requests for a new hire in KACE. When they answer yes to various departments I would like an email to go to a specified user.
example:
Selects (Yes) to 'CVS' in new user dropdown email sent to user@internaladdress.com.
Thanks
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Posted by:
mpace
11 years ago
This might be helpful, as an email is sent to the ticket owner when it is newly assigned: http://www.itninja.com/question/assign-owner-based-on-subject
