KACE Product Support

There's a KB entry for scheduling ticket creation:

http://www.kace.com/support/resources/kb/article/How-to-Schedule-The-Creation-of-a-Ticket

Could you please tag this question so that others can find it in the future?

If you want to track that it was completed and by who, I would use a ticket.

You can also create a Broadcast alert in the reporting module under Reporting -> Alerts.  You would create a label for your group to alert, or add machines one at a time just like a distribution.  This sounds like the best solution for what you want to do as long as you don't care about tracking resolution.

Finally, you can manually create an alert in the scripting module.  There is a default alert example that comes with the K1000.

What you generally want to do is to create a Verify task for Create a message window named "IT Reminder 1" with title "IT Reminder 1", message "Remind me to do 1", and timeout "###" seconds.

Then On Success, you destroy the message window named "IT Reminder 1".

You would then set the script to run every day, week, or whatever timeframe is needed.

If you do this, I would suggest making a template script, and then copying it multiple times to create your reminders.  This used to be the only way to do alerts, but has largely been replaced by the Reporting -> Alerts tab.  It is still useful if you want to give users a warning message prior to running a script, such as warning users that when they choose to update to Windows 7 Service Pack 1, the process is going to take a long time and they shouldn't agree to run the script right before they want to leave work.